With SATELLAI, I give my pup the freedom they deserve—and enjoy real peace of mind.
@nagathemalamute
Dino getting lost once changed everything. I stopped trusting off-leash moments—until SATELLAI Collar Go gave me that confidence back.
@dino.and.ruby
With the Satellai Collar Go you can see exactly where your dog is on a map to make sure you never lose your dog.
tj.the.frenchie
Frequently asked questions
Have questions? We’re here to help
Title
How does a SATELLAI Collar Go work?
SATELLAI Collar Go uses GPS/LTE technology and connects to the best available mobile network to provide location data everywhere your pet goes.
What's the difference between the SATELLAI Collar and SATELLAI Collar Go?
The SATELLAI Collar focuses on creating GPS virtual fences over areas larger than 0.5 acres. Once your dog is trained to learn the feedback cues (tone, vibration, and static), the collar helps you manage fences and keep your dog safe while also monitoring your pet's health and activity.
The SATELLAI Collar Go, on the other hand, is a more compact and beginner-friendly smart GPS tracking device that allows you to track your dog's real-time location and monitor health and activity data with ease. It has no minimum area requirement, making it convenient to use anywhere.
What health data does SATELLAI Collar Go monitor?
The SATELLAI Collar Go provides insights into your dog's health and activity, logging them throughout the day. These insights include how much your dog moves, what the active times are, how much your dog rests, common rest times, and generates health and activity reports to help you better understand your dog’s daily habits and maintain a healthy, balanced lifestyle.
How many virtual boundaries can I create?
You can create an unlimited number of virtual boundaries.
What happens if my dog leaves the virtual boundary area?
You can create an unlimited number of virtual boundaries.
What does "Coming Soon" mean on the page, and when will these features be available?
“Coming Soon” means these features are not yet available. You’ll be able to access them through an OTA (over-the-air) software update, allowing you to upgrade and enjoy the new features directly from your device, with no new hardware required.
Will the SATETLLAI Collar Go fit my dog?
The SATELLAI Collar Go is suitable for dogs that weigh 4kg (8.8 lbs) and above.
You can choose size M or L based on your dog’s neck circumference.
(1)M size fits dogs with necks measuring 33cm–46cm (13"–18"), such as Beagles, Bichons, Border Collies, Boston Terriers, and more.
(2)L size fits dogs with necks measuring 43cm–66cm (17"–26"), such as American Bulldogs, German Shepherds, Golden Retrievers, Labradors, and more.
What is your dog's neck size?
This helps us determine the best collar fit. Our collars fit necks 14-30 inches.
Do you strongly need the virtual fence feature?
This helps us determine the best product for your situation.
Enter your Dog Profile
Based on your dog's breed, age, and weight, we'll estimate if the neck size is a match.
2 mo15 yr
Estimating neck size...
Estimated Neck Size
Here is the estimated neck size range based on your dog's breed, age, and weight.
Collar range: 14-30 inches
Looks like a great fit
Close to the size limit
May fall outside our collar range
This estimated neck range sits comfortably within our collar size range.
This estimate is close to the limit of our collar size range. To ensure a proper fit, please measure your dog's neck before purchasing.
This estimate may be outside our 14-30 inch collar range. Please measure your dog's neck before moving forward.
This is only an estimate. For the best fit, please measure your dog's neck before purchasing.
How large is the area where you plan to set up the virtual fence?
This helps us recommend the right product for your space. If you are not sure about the fence size, please use Google Maps to measure your fence size (search your address → right-click → "Measure distance"), or contact us — we can help measure it for you. support@satellai.com | 1-888-595-8226
How close is your home to the fence boundary?
The distance between your home and the fence boundary affects product selection. If you are not sure about the distance between your home and the fence boundary, please use Google Maps to measure (search your address → right-click → "Measure distance"), or contact us — we can help measure it for you. support@satellai.com | 1-888-595-8226
How's your network signal around home?
Our GPS trackers use cellular networks. Signal strength affects virtual fence performance.
Do you strongly need the virtual fence feature?
GPS signals in your environment may be less stable, which could affect virtual fence accuracy.
Which of the following best describes the environment around your home?
The surrounding environment affects GPS accuracy and virtual fence performance.
Satellai Collar Go is perfect for you!
Our compact GPS tracker designed for smaller dogs with real-time location tracking.
Your pet's neck size may exceed the maximum size of the SATELLAI Collar Go, but the SATELLAI Collar Go can fit any band up to 25 mm wide.
Satellai Collar + Beacon is your best choice!
The Collar with an added Beacon for enhanced boundary monitoring in smaller yards.
Satellai Collar is recommended for you!
Our full-featured GPS tracker with virtual fence capabilities for medium to large yards.
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We may not have the right fit yet
Based on your answers, our current products may not be the best match. We'd love to help you find the right solution — please contact our support team for personalized assistance.
Neck Size Too LargeYard Too Small for Virtual FenceWeak Signal AreaChallenging EnvironmentUncertain Environment