Tracking Your Dog's Location and Activity in Real-Time

With the SATELLAI Collar and a SATELLAI Plan, track your dog's real-time location, monitor their daily activity, and receive smart health insights—all in one app.

Monthly Plan

$9.99/mo

1-Year Plan

$119.88/yr

Enjoy 2 extra months on us — just $8.56/month for subscribers.
First-time buyers get 2 bonus months — only $7.49/month.

2-Year Plan

$239.76/2yr

Get 6 extra months free with a subscription — just $7.99/month.
First-time buyers enjoy 2 bonus months — only $7.49/month.

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FAQs

The collar uses advanced GPS technology for precise tracking, typically within 3-5 feet in open areas. However, accuracy can vary based on terrain, weather, and nearby obstructions like tall buildings or dense forests.

① World's First: Dual Antennas & Dual-Frequency – Ensures superior accuracy compared to single-frequency collars.
② 5 Major Global Navigation Satellite Systems – Uses GPS, GLONASS, Galileo, BeiDou, and QZSS for maximum reliability.
③ Coverage in 180 Countries – Works worldwide, making it ideal for travelers and remote locations.

The SATELLAI Collar is designed for most dog breeds and sizes. It works best in areas with clear GPS reception, such as open fields, parks, and suburban areas. It supports areas ranging from 0.5 acres to 100,000 acres, providing maximum flexibility that makes it suitable for both small yards and large properties.

Yes, the SATELLAI Collar is IP68 waterproof and dustproof, making it suitable for use in rain, snow, and even swimming.

We currently ship from our local warehouse in the U.S., ensuring fast delivery. Shipping within the U.S. typically takes 5-7 days.

Yes, a subscription is required for real-time tracking, escape alerts, and location history. Pricing varies depending on the plan you choose.

① GPS (Global Positioning System) determines the collar’s location using satellites.

② Cellular connectivity is used to transmit that location data to your smartphone app. Without cellular coverage, the collar may still log location data but won’t update the app in real time.

One SATELLAI Collar can't be used by multiple dogs, you have to buy one for each dog. But you can add multiple SATELLAI Collars in the app. However, you can only see the real-time location of one SATELLAI Collar at a time.
For virtual fences, once you set different fences for different dogs and SATELLAI Collars in the app, all of the collars will work properly when dogs get near the boundary lines.

You can easily cancel your subscription through your customer portal by clicking the "Cancel Subscription" button and confirming the prompt. Alternatively, you can contact us at support@satellai.com for assistance.
About Subscription Cancellation
When you cancel a subscription, the cancellation will apply to the next billing cycle. This means:

  • Your current subscription period will remain active until it expires.
  • You will not be charged again after the current term ends.
  • The cancellation does not affect your current access or benefits.

If you need to stop the service immediately, please contact our support team at support@satellai.com, and we’ll assist you.