Country / Region |
Shipping Method |
Order Processing Time |
Estimated Delivery (Natual Days) |
Cost |
United States |
UPS / FedEx Ground & Home Deliver |
1-2 Business Day |
3-7 days |
Free Shipping |
Shipment Confirmation & Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email with your tracking number(s).
- Tracking information will typically be updated within 5 business days.
- You can track your order here: Order Tracking.
- If your tracking information has not been updated within 7 business days, please contact us at support@satellai.com.
Shipping Information
Please make sure all the shipping information you provide to us is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delays, and other losses caused by incorrect shipping information that customers have provided.
Damages
If you received your order damaged, please contact SATELLAI Support within 5 business days at
support@satellai.com. Please retain all packaging and damaged goods as they may be required for filing a claim against the shipping carrier.
Shipping Support
For return requests and instructions to return any products, please contact SATELLAI Support at
support@satellai.com.